Back to Top

Healthcare Professionals

Having meaningful conversations with Healthcare professionals

The Self-Management for Life "Personalised Care Planning Programme – having meaningful conversations" has been developed to better support staff helping people with long-term health conditions.

The aim of the programme is to enable healthcare professionals (HCPs) to confidently apply a personalised approach within their practice.

The meaning of ‘Personalisation’ and to understand why this approach is beneficial, particularly for people living with a long-term health condition is explored and HCPs will develop a ‘real’ understanding of what it’s like to live with a long-term health condition.

HCPs will learn to identify specific skills which support a personalised approach and reflect on those skills which they already apply as well as become more aware of the way they communicate and the impact of communication in care planning. Increase confidence in dealing with people with long-term conditions.

Programme Information


Any HCP involved with people with long-term conditions

Course Type:

1 day

Benefits to HCPs:

  • Gain a true understanding of living with a long-term health condition
  • Explore communication methods and their impact
  • Increase confidence in working with people with long-term conditions
  • Practice goal-setting as part of their professional development

Course Content Overview:

  • Life with a Long-Term Health Condition

  • The facts about personalisation

  • Exploring personalisation

  • Care plans, past & present

  • Skills of a personalised practitioner

  • Supportive communication

  • Goal setting